How It Works

VetPet Box is a veterinarian owned and operated subscription box service for pet owners. Your monthly box will be curated by our team of veterinarians and filled with items custom tailored to your pet’s profile. Getting started is easy as 1, 2, 3.

Give your pet a reason to love the Vet… and the mailman!

Easy As 1, 2, 3

Complete Your Pet’s Chart

Let us get to know your pet! Tell us about your pet’s chew style, allergies, arthritis, and more.

Receive & enjoy your
monthly VetPet Box

Update your pet’s chart online anytime to change product preferences. All subscriptions auto-renew each month. Satisfaction Guaranteed.

Our Vets Select Items for Your Pet

We’ll choose premium toys, treats, & wellness products for your pet, based on his or her profile. Educational materials address a new,
important and interesting wellness
topic each month.

Receive and enjoy your monthly VetPet Box

Update your pet’s chart online anytime to change product preferences. All subscriptions auto-renew each month. Satisfaction Guaranteed.

Veterinarian Curated Boxes. Free Shipping*. Satisfaction Guaranteed. No Contracts. Serving Dogs & Cats.
See our full Cancellation and Return Policies

Billing and Cancellation

All Subscriptions auto-renew on or about the 10th of each month. Subscriptions can be cancelled for free at any time from within a customer’s profile. Cancellations must be made by the 5th to take effect the same month.

Shipping

FREE SHIPPING inside the contiguous U.S.
$8 Shipping to Alaska and Hawaii
$15 Shipping to Canada (This will reduce as
more customers in Canada discover VetPet Box!)

Billing and Cancellation

All Subscriptions auto-renew on or about the 10th of each month. Subscriptions can be cancelled for free at any time from within a customer’s profile. Cancellations must be made by the 5th to take effect the same month.

Shipping

FREE SHIPPING inside the contiguous U.S.
$8 Shipping to Alaska and Hawaii
$15 Shipping to Canada (This will reduce as
more customers in Canada discover VetPet Box!)

New Customer Orders

New Customer orders ship once a week. All orders placed from Sunday to Saturday are shipped on Tuesday of the following week (excluding holidays). We will send you an email as soon as your order has shipped.

Auto-Renewal Orders

All auto-renewal orders (2nd VetPet Box and beyond) ship around the 20th of each month. New customers that place their initial order in the first half of the month will wait a bit longer to receive their 2nd VetPet Box because we don’t want you to be billed for 2 boxes in the same month.

New Customer Orders

New Customer orders ship once a week. All orders placed from Sunday to Saturday are shipped on Tuesday of the following week (excluding holidays). We will send you an email as soon as your order has shipped.

Auto-Renewal Orders

All auto-renewal orders (2nd VetPet Box and beyond) ship around the 20th of each month. New customers that place their initial order in the first half of the month will wait a bit longer to receive their 2nd VetPet Box because we don’t want you to be billed for 2 boxes in the same month.

For example: Fido’s mom places an order on June 5th. His first VetPet Box will be shipped to him early the following week. The next time his mom is billed will be July 10th and Fido’s 2nd VetPet Box will ship around July 20th. Every month thereafter will follow the same schedule.

See our full Shipping Policy
If you have any questions at all, please contact us.